93 replies to this topic

[Jurij]

Hello,

 

Today i will show you how to unbrick your Sony Xperia Z Ultra C6802 / C6806 / C6833 and update boot. Sony Xperia Z Ultra smartphone can be bricked during firmware flash to version 14_2_A_0_290 or newer using obsolete Flashtool (Version older than 0.9.13) or other third party tools. 

 

If after flash your phone is dead and you have warranty - send your phone to Sony - you will get new phone.

 

If after flash your phone is dead and you do not have warranty, this tutorial is for you. Remember, during this process you can damage your phone, everything you are doing on your own risk. For 99% your phone will not be 100% functional, for example it will not be waterproof anymore if you will disassemble or reassemble it improperly.

 

 

Bricked phone symptoms:

 

• can't power on after flash,
• no lcd or led reaction for power button,
• no lcd or led reaction for charger,
• no lcd or led reaction if phone is connected to PC,
• your PC can't detect your phone with vol-,
• phone does not vibrate when holding vol+ and power together.

Your phone is bricked after flash, because your flasher did not updated boot in your Xperia Z Ultra smartphone during flash, what is required when flashing 14_2_A_0_290 firmware or newer. Let's fix that.

 

1. First step is very difficult, you must disassemble your phone, remove back cover and get access to the main board. Please download Sony Xperia Z Ultra service manual from our forum: http://sony.yt/topic...kcja-serwisowa/ and read working instructions carefully.

 

Also that disassembly video may be helpful:

 

 

2. Download and install the latest Gordon's Gate Flash Driver from this post:  ggsetup-3.0.0.7.exe   3.58MB   14133 downloads

 

3. Remove battery from your phone and localize testpoint on your main board (it's marked with red circle): 

 

 C68xx.jpg   148.83K   198 downloads

 

Using paperclip or testpoint wire connect this point to GND (for example metal shield or sim card holder) and attach USB cable. Your computer should detect SEMC Flash Device in device manager. If yes, disconnect your phone.

 

Hint: Now you can enable emergency mode in your phone, so next steps will be easier to do. To do that remove battery, connect testpoint to GND, insert battery, press power on button, disconnect testpoint. Now your phone is in emergency mode.

 

4. Download and run this s1tool:  s1tool.exe   2.03MB   1679 downloads

 

5. Download proper APPSW firmware for your Sony Xperia Z Ultra:

 

For C6802:  C6802.rar   19.36MB   646 downloads

 

For C6806:  C6806.rar   19.36MB   328 downloads

 

For C6833:  C6833.rar   19.36MB   1799 downloads

 

6. In S1tool choose MSM8974 emergency mode, press Flash button, select correct APPSW .sin_file_set file (or you can select whole firmware if you have it in order APPSW, FSP, Elabel - but you can't use .ftf flashtool files),

 

7. Press Testpoint READY button:

 

 1.jpg   89.35K   120 downloads

 

and if your phone is in emergency mode, just attach usb cable. If not, perform all steps from point 3 (connect testpoint to GND and attach USB cable).

 

8. When drivers will be installed and phone will be detected, program will ask you to disconnect testpoint. If your phone is in emergency mode, just press Testpoint READY button. If no, disconnect testpoint from GND and press Testpoint READY button.

 

9. After that phone will load emergency s1 loader, re-enumerate usb, load s1 loader, update boot in your phone and flash selected firmware. When it's done and you have flashed all firmware parts (APPSW, FSP, ELABEL), phone will be fixed. If not, you must reflash it fully with Sony Update Service, Sony PC Companion or any other flasher like current Flashtool version or this S1tool.

 

10. Time to reassembly your phone using service manual: http://sony.yt/topic...kcja-serwisowa/

 

Also reassembly movie may be helpful:

 

 

 

Now your phone should be alive But if you will see message: 

HARDWARE ID : XXXXXXXXXXXXXXXX not supported

Bad luck, your phone can't be fixed. My suggestion: search for working Xperia Z Ultra with broken lcd and swap main board.

 

Credits: Big thanks to mr the_laser for creating this fantastic software and solution and thanks to vovanx500 from xda-developers for finding Sony Xperia Z Ultra testpoint

 

Best regards,

 

Jurij

 

Tutorial worked out for Sony.yt forum - copying is prohibited.

[bun]

Help me please.

Xperia Z Ultra C6806 (Qualcomm MSM8274)

Hard brick (When updating,usb connector has come off.)

OS windows 7 64bit and windows xp 32bit

SOMC Flash Device in device manager

2015/06/04 10:12:39 Welcome to S1 tool.
2015/06/04 10:12:39 That is small and crippled subset of SETOOL2 service tool.
2015/06/04 10:12:46  
2015/06/04 10:12:46 SELECT FIRMWARE PACKAGES
2015/06/04 10:12:46 YOU CAN SELECT SEVERAL PACKAGES WITH CTRL BUTTON
2015/06/04 10:12:49 CHECKING PACKAGES ...
2015/06/04 10:12:49  
2015/06/04 10:12:49 DETACH USB CABLE FROM PHONE
2015/06/04 10:12:49 REMOVE BATTERY FROM PHONE
2015/06/04 10:12:49 ATTACH TESTPOINT
2015/06/04 10:12:49 PRESS "READY", THEN ATTACH USB CABLE TO PHONE
2015/06/04 10:12:49  
2015/06/04 10:13:32 will use Sahara protocol ...
2015/06/04 10:13:33 REMOVE TESTPOINT NOW, THEN PRESS "READY"
2015/06/04 10:13:33  
2015/06/04 10:13:37 PROCESSING ...
2015/06/04 10:13:37 SERIAL NUMBER : 852DF201
2015/06/04 10:13:37 HARDWARE ID : 04000100E1007B00
2015/06/04 10:13:37 NOT SUPPORTED HASH :94D75DEA38267870ADBAF0B2ED3DB3EAEE3AC37C55D7BBB26FB57DB9F0703EBC
2015/06/04 10:13:37 Elapsed:51 secs.

Thanks

[Jurij]

Sorry, your hash is not supported, you can't fix this main board using S1tool emergency mode.

 

 

Hard brick (When updating,usb connector has come off.)

 

No, that is not hardbricked phone. It's just not flashed properly. In that case you should repeat flash procedure. If PC Companion does not want to update your phone, try for example Flashtool 

[poorya.clonerb]

when i attach cable my led isnt blinking

just turn on and after 1 min turn off

 

how much time is linking?

[Jurij]

What is turning on? Battery should be disconnected during testpoint procedure.

[poorya.clonerb]

it means stay on and after a while turned off

and my battery is disconnected.

 

[Jurij]

If phone is turning on, there is no problem with damaged boot / boot update issue. How did you damaged your phone?

[poorya.clonerb]

no my phone isnt turning on

when i attach to charger with connected battery . led turned red for a 30 min than 30 mins turned off again , after 30 mins again led on.

xperia z ultra with unlock bootloader and custom kernel

i was playing game and press power button after a while my phone hard bricked!!!

[Jurij]

Try to flash your phone in s1 emergency mode or flash mode. If that will not help, it's hardware problem.

[jasonteoch]

i have problem trying to extract the C6806.rar, error is "C:\Users\xxxx\Downloads\C6806.rar: Unexpected end of archive"

 

any idea? thanks

[Jurij]

I've just downloaded it via the latest Firefox and opened with WinRar - file is okey.

[jasonteoch]

Help me please.

Xperia Z Ultra C6806 (Qualcomm MSM8274)

Hard brick (When updating,usb connector has come off.)

OS windows 7 64bit and windows xp 32bit

SOMC Flash Device in device manager

2015/06/04 10:12:39 Welcome to S1 tool.
2015/06/04 10:12:39 That is small and crippled subset of SETOOL2 service tool.
2015/06/04 10:12:46  
2015/06/04 10:12:46 SELECT FIRMWARE PACKAGES
2015/06/04 10:12:46 YOU CAN SELECT SEVERAL PACKAGES WITH CTRL BUTTON
2015/06/04 10:12:49 CHECKING PACKAGES ...
2015/06/04 10:12:49  
2015/06/04 10:12:49 DETACH USB CABLE FROM PHONE
2015/06/04 10:12:49 REMOVE BATTERY FROM PHONE
2015/06/04 10:12:49 ATTACH TESTPOINT
2015/06/04 10:12:49 PRESS "READY", THEN ATTACH USB CABLE TO PHONE
2015/06/04 10:12:49  
2015/06/04 10:13:32 will use Sahara protocol ...
2015/06/04 10:13:33 REMOVE TESTPOINT NOW, THEN PRESS "READY"
2015/06/04 10:13:33  
2015/06/04 10:13:37 PROCESSING ...
2015/06/04 10:13:37 SERIAL NUMBER : 852DF201
2015/06/04 10:13:37 HARDWARE ID : 04000100E1007B00
2015/06/04 10:13:37 NOT SUPPORTED HASH :94D75DEA38267870ADBAF0B2ED3DB3EAEE3AC37C55D7BBB26FB57DB9F0703EBC
2015/06/04 10:13:37 Elapsed:51 secs.

Thanks

i am also getting the same result.

 

what have i done wrong?

 

it seems like it is not doing anything?

 

i am able to see SOMC in device manager. So that mean my problem is that my mainboard is ok and only flash is not done correctly? so had to use flashtool to reflash? but I could not power up the tablet and so how do I flash another firmware?

 

Please help. thanks!

Edited by jasonteoch, 13 October 2015 - 06:25.

[Jurij]

Your hash is not supported, nothing to do with s1tool.

 

 

i am able to see SOMC in device manager.

 

So boot is not damaged. Flash your phone with flashtool / pc companion / other service tool.

[jasonteoch]

Your hash is not supported, nothing to do with s1tool.

 

 

So boot is not damaged. Flash your phone with flashtool / pc companion / other service tool.

hi thanks for the reply. But flashtool or pc companion cannot detect my phone? is there any USB driver that i need to install first?

[Jurij]

This is the only driver you need:  ggsetup-3.0.0.7.exe   3.58MB   14133 downloads If you can't flash it with pc companion / flashtool, buy working Z ultra with broken lcd and swap main board.

[jasonteoch]

This is the only driver you need: If you can't flash it with pc companion / flashtool, buy working Z ultra with broken lcd and swap main board.

i am not sure if the mainboard is the issue. reason why is because if i connect the Ultra Z to my computer, it will detect and try to install driver and the LEd will show red light. but during the driver installation, it will pop error saying it could not find the driver, etc.

[Jurij]

How did you damaged your phone?

[jasonteoch]

How did you damaged your phone?

i believe i have flash a corrupted firmware.

[Jurij]

But firmware from Z Ultra? If yes, you should be able to flash correct firmware again.

[jasonteoch]

But firmware from Z Ultra? If yes, you should be able to flash correct firmware again.

Yes, it is the latest firmware 5.1.1. But I didn't delete a file during the firmware building.

But now I press power with vol up or vol down and there is nothing.

Edited by jasonteoch, 18 October 2015 - 08:55.