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charleslessing

Member Since 02 Apr 2017
OFFLINE Last Active Apr 05 2017 15:36
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Topics I've Started

Sony Xperia Z5 Premium problems after firmware update

02 April 2017 - 14:27

Dear Jurij

 

I really need your help. 

 

I have a Sony Xperia z5 Premium. My phone is only a year old now. On the 7th of March I received a notification for the Nougat software update. I proceeded to download and install the software directly from the device. 

After device update, the phone worked perfectly with the new software. After about 4 hours, I noticed that the phone was not detecting my SIM card. I held the power button in and pressed the reset option. The phone turned off, but didn't boot. The phone was on 82% when I did this. I spent days reading through forums and trying everything. 

 

Summary of my issues: 

 

- Phone won't boot. 

- Only red LED blinking when connected to charger. 

- Xperia companion does not detect any device. 

- After GND and TP procedure, my computer detects the phone as SOMC drive. (Windows 7, 64bit)

- S1tool gives HARDWARE ID 04000100E1009400 NOT SUPPORTED error

 

I tried doing steps from other Xperia forums but nothing has worked for me and there's no Z5 premium dead boot repair forum. 

 

Please also note that I have never tried to root my device or flash any custom ROM. 

 

My device is out of warranty from Sony and carrier. No insurance. 

 

Please help me